Refund Policy

We want you to be completely satisfied with your purchase from our Jahaan By Amna store. If for any reason you are not happy with your order, you may request a refund or exchange within 7 days of receiving the product.

To be eligible for a refund or exchange, the item must be in its original condition, unworn, and with all tags attached. Please contact our customer service team to initiate the return process. Once your return is approved, you will be provided with a return label to send the item back to us.

Refunds will be issued to the original payment method used at the time of purchase. Please allow up to 7-10 business days for the refund to be processed. Exchanges will be subject to availability, and we will do our best to accommodate your request.

Please note that shipping fees are non-refundable, and customers are responsible for return shipping costs. We recommend using a trackable shipping service to ensure the safe return of your item.

If you have any questions or concerns about our refund policy, please don't hesitate to contact us. We are here to help and want to make sure you have a positive shopping experience with us.

Thank you for choosing our Jahaan By Amna store!